Burrows Survey Services LTD
Burrows Survey Services LTD

Privacy Policy

Effective Date: 30 July 2026

Burrows Survey Services LTD ("we", "our", "us") is committed to protecting your privacy and ensuring your personal information is handled securely in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

This Privacy Policy explains how we collect, use and protect your personal information when you visit our website or contact us.



Who We Are

Burrows Survey Services LTD

Email: Fin@Burrowssurvey.co.uk

Telephone: 07545 555392

If you have any questions about this Privacy Policy or how we process your personal data, please contact us using the details above.



Information We Collect

When you use our website, we may collect the following information:

  • Your name 
  • Company name (where applicable) 
  • Email address 
  • Telephone number 
  • Project location 
  • Details relating to your enquiry 
  • Any additional information you choose to provide via our contact form or email 

We also automatically collect certain technical information, including:

  • IP address (where applicable, anonymised) 
  • Browser type and version 
  • Device information 
  • Pages visited 
  • Time spent on our website 
  • Referring websites 
  • General website usage statistics 



How We Use Your Information

We use your personal information to:

  • Respond to enquiries and provide quotations 
  • Deliver our surveying services 
  • Communicate with clients regarding projects 
  • Improve our website and customer experience 
  • Monitor website performance using analytics 
  • Comply with legal and regulatory obligations 

We only process your personal information where we have a lawful basis to do so under UK data protection legislation.




Contact Forms

If you submit an enquiry through our website, the information you provide will only be used to respond to your enquiry, prepare quotations or provide the services you have requested.

We will never sell, rent or trade your personal information with third parties.




Google Analytics

Our website uses Google Analytics to help us understand how visitors use our website and improve its performance.

Google Analytics collects anonymous information such as:

  • Pages visited 
  • Time spent on pages 
  • Device type 
  • Browser type 
  • Approximate geographic location 
  • Traffic sources 

Google Analytics uses cookies to collect this information.

Where possible, IP addresses are anonymised before being processed.

For more information about how Google processes data, please visit:

https://policies.google.com/privacy





Cookies

Our website uses cookies to improve your browsing experience and help us understand how visitors interact with our website.

Cookies are used to:

  • Remember your preferences 
  • Analyse website traffic 
  • Improve website performance 
  • Enhance your browsing experience 

When you first visit our website, you will be presented with a cookie consent banner allowing you to accept or reject non-essential cookies.

You can also control or delete cookies at any time through your web browser settings.





Sharing Your Information

We do not sell your personal information.

We may share information with trusted third-party providers where necessary to operate our business, including:

  • Website hosting providers 
  • Google Analytics 
  • Email service providers 
  • IT support providers 
  • Professional advisers 
  • Government or regulatory authorities where required by law 

These organisations only process your information where necessary and are required to keep it secure.





Data Retention

We retain personal information only for as long as necessary to:

  • Respond to enquiries 
  • Deliver contracted services 
  • Meet legal, accounting and tax obligations 
  • Resolve disputes 

When information is no longer required, it is securely deleted or anonymised.





Data Security

We take appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, misuse or disclosure.

Although we take reasonable precautions, no method of transmitting information over the internet can be guaranteed to be completely secure.





Your Rights

Under UK data protection law, you have the right to:

  • Request access to your personal information 
  • Request correction of inaccurate data 
  • Request deletion of your personal information 
  • Restrict or object to processing 
  • Request a copy of your personal data 
  • Withdraw consent where processing is based on consent 

To exercise any of these rights, please contact us using the details provided above.

If you believe your personal information has not been handled correctly, you have the right to lodge a complaint with the Information Commissioner's Office (ICO).

Information Commissioner's Office (ICO)

Website: https://ico.org.uk






Third-Party Websites

Our website may contain links to external websites.

We are not responsible for the privacy practices or content of third-party websites and recommend reviewing their individual privacy policies before providing any personal information.





Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legislation, technology or our business practices.

Any updates will be published on this page together with the revised effective date.






Contact Us

If you have any questions about this Privacy Policy or how we process your personal information, please contact:

Burrows Survey Services LTD

📧 Email: Fin@Burrowssurvey.co.uk

📞 Telephone: 07545 555392

Copyright © 2026 Burrows Survey Services LTD - All Rights Reserved.

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